Call us on 1 800 387 8903 / 416 686 8592(CA)
0800 802 1230 / 0161 232 4576(UK)
Email us at support@mede-care.com
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Training Videos
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Recorded Webinars
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Dashboard Widgets
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COVID-19 Tools
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Frequently Asked Questions
This section covers the most common actions in the MED e-care system and how to do them. This section is updated regu...
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Release Notes
MED e-care release notes are specific to each version of the application. Select your version based on the dates belo...
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e-ADT
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eMAR
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Care Plan
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e-Assessments
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e-Notes
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POC
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e-Financial
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CRM
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e-Reports
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Settings
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CIHI Submission and Error Handling
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e-Learning
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Proficiency Assessments
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eMAR Implementation
Welcome to MED e-care! eMAR is our cutting-edge electronic Medication Administration Record solution. The documents b...
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eMAR for Agency Staff
eMAR Documents for Agency Staff
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Getting Started
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Integrations
Promoted articles
- UK Training Videos
- Resident Photo Widget
- How To Batch Add Vaccinations to Multiple Residents - UK
- Batch immunization documentation and reporting - Canada
- Add Pfizer COVID vaccine to MAR - Canada
- COVID-19 Temperature History Report (Recent Temperature List) - Canada & UK
- COVID-19 Screening Report - Canada & UK
- COVID - New Feature Guide - Canada & UK
- Approved Visitors option available in ADT - COVID 19 Release - Canada & UK
- Kroll-to-MED e-care - Troubleshooting Guide
- MED e-care to end support for Internet Explorer on December 31st, 2021
- MED e-care System Requirements - Canada
- Announcements: How do I add any events/news to the Home Screen?
- How do I change the photo on the home screen?
- What is 'Quick Entry'?
- Diagnoses Not Showing Up in Patient Profile
- How do I logout of the online system?
- What does "Your session expires in 180 minutes" mean?
- What number can I ring to speak to support, to help me with my problem?
- How to Send an Internal Message
- How to Add Relationship Builder Access to Assignment Role
- How to Delete a Chart
- How to Reset Password
- Security Bulletin: Deprecation of TLS 1.0 & 1.1
- Software Update - September 8 2022 - Canada
- Software Update - September 8th 2022 - UK
- Account Management – Release Notes/User Manual
- Software Update - August 17 2022
- Software Update - July 27 2022
- Software Update - May 4th 2022
- Canada - Software Update - March 2 2022
- UK - Software Update - February 3rd 2022
- Canada - Software Update - 27 October 2021
- Canada - Relocation of Reorder Button - Software Update - 30 September 2021
- Canada - Software Update - 29 June 2021
- UK - Software Update - May 12th 2021
- Software Update - April 21st 2021
- Software Update - March 31st 2021
- Software Update - March 10th 2021
- Canada - - Software Update - February 18th 2021
- UK - Software Update - February 18th 2021
- Canada - Software Update - January 26th 2021
- UK - Software Update - January 26th 2021
- Software Update - December 16th, 2020 (CA)
- Software Update - December 2nd 2020
- Software Update - December 2nd, 2020
- Software Update - November 18th, 2020
- Software Update - 23rd September 2020 (CA)
- Software Update - 23rd September 2020 (UK)
- Software Upgrade - July 9th, 2020
- Software Update 3rd of June 2020
- Manage Order V5 Release Notes
- Software Update 7th of May 2020
- Software Update 23rd of April 2020
- Software Update 18th March 2019
- Software Update 5th March 2020
- Software Update 12th February 2019
- Software Update 8th October 2019
- NEW: V5 - MAR Hotlist
- V5 - Mobile MAR
- NEW: V5 - Available PRNs For All Clients
- NEW: V5 - Bio-Tests
- NEW: V5 - PRN Protocols
- NEW: V5 - Body Map - Medication Administrations
- NEW: V5 - LOA (Leave of Absence) for All Residents
- NEW: V5 - Administration History
- NEW: V5 - Administration Notes
- Software Update 16th of July 2019 - Nutrition Profile Report
- Software Update 12th June 2019
- Software Update 11th April 2019
- Software Update 15th March 2019
- Software Update 1st March 2019
- Software Update 21st February 2019
- Software Update 5th December 2018
- Software Update - 30th August 2018 - MAR/TAR flag in Receive Orders
- Software Update July 31st 2018
- Software Update 12th July 2018
- V5 MAR Feature Updates
- Software Update - 1st June 2017
- Software Update - 7th June 2017
- Software Update - 31st July 2017
- New MED e-care Login Page V5
- Software update-Aug 21,2017
- Software Update - 31st October 2017
- COVID-19 Diagnosis Coding
- Photo Declined Images
- How to admit a new resident
- How do I discharge a resident?
- How do I edit admission information?
- How do I transfer someone from one bed to another?
- How do I complete a re-entry admission?
- How do I add a photo for a resident?
- How to change resident status from pre-admission to admitted
- New Order - Review
- Validation In Receive Orders
- Updated Reasons for Not Administered
- Medications Not Administered Widget
- Managing Inactive Medications with Remaining Inventory (Ghost Stock)
- Edit PRN Administration Details
- New Feature: Prompt users to zero inventory when order is stopped
- Version 5 Manage Orders and Medication Profile Upgrade
- MAR Backup Reports Service – Update Procedure
- MAR Backup Reports Service - Installation Guide
- Upcoming Offline Update - Canada
- Reordering for eMAR (Suggested Orders) - UK
- Browser Compatibility - What are the suggested settings to use MED e-care in Internet explorer
- How to personalize care plan with resident information
- How to select your Care Home's default Care Plan
- How to Add an Item to Lookup Tables
- Editing a wound tracker assessment with existing data
- CCRS: How to create unscheduled Assessment
- How to set up teams to notify in e-Notes
- POC Customization V5
- Select default posting date for PAP/EFT
- Multiple EFT Option
- How To Generate Trust Statements & Close Trust Period
- Interest Calculation Report
- Run Physician Report (Physician Case Load)
- List Residents by URI
- Run Transfer and Referral Sheet (Report)
- Physician Medication Reconciliation Report (new)
- Updates to Physician Review and Medication Reconciliation Reports
- Run Next Scheduled Assessment Date Report
- Continence and Skin Listing of all Residents
- Run e-Note Reports by Individual Signature
- Account Management (Password Reset) - How to Reset Another User’s Password
- Retirement Occupancy Calculation – Application
- Mandatory Note when Not Administered
- How do I enable/disable second signature for controlled drugs?
- How do I change the default frequency times for medications?
- Add Designation (Job Assignment) To Available List
- How to Handle the Most Common CIHI Rejections
- How to Run a Verification Audit Report (VAR)
- How To Upload a CIHI Rejection Report
- Verification Audit Report and CIHI Error Handling
- Facility Contact Information Tutorial
- 2014-2015 - Data Submission Deadlines for CCRS, HCRS and HCRS-CA
- Audit COMPLEX CONTINUING CARE (CCRS-CCC) Data Submission Compliance Project (DSCP) Report
- CIHI Most Common Rejections with Solutions
- CIHI Submission Manual for CCRS - 2014/15
- How to Create a Correction Record for CCRS Assessment
- Data Submission Guide
- CANADIAN Med e-care eLearning Portal
- UK MED e-care eLearning
- eADT
- eAssessment
- eMAR
- eNotes Proficiency Assessment
- ePlan
- eReports
- POC
- Wound Tracker
- MED e-care System Requirements - UK
- Device Set up Guide - Canada
- Device Set up Guide - UK
- Medication Intelligence in eMAR
- MED e-care / Nourish Integration Set-up Guide
- Nourish API Pre-Integration Checklist
- Managing New Admissions for Users of the Nourish Integration