FAQ/Tips
Various tips for users. Vote for the most helpful tips.
- How do I join an online training session?
- How can I sort my list of residents by name?
- How do I add any events/news to the Home Screen? (Announcements)
- How do I change the photo on the home screen?
- What is 'Quick Entry'?
- Diagnoses Not Showing Up in Patient Profile
- How do I access user manuals?
- How do I logout of the online system?
- What does "Your session expires in 180 minutes" mean?
- What number can I ring to speak to support, to help me with my problem?
- How do I swap two residents between two beds/rooms?
- What are the suggested settings to use MED e-care?
- What is the 'Hotlist'?
- How do I add rooms/beds?
- How do I record that medication was wasted when it is Not Administered?
- How do I record that medication was wasted during administration?
- Where can I find pre-admitted residents?
- How do I add a Biotest?
- How do I change a medication from administered to not administered?
- How do I select different units?
- How do I look at the Med Rounds for a past/future date?
- How do I associate Special Instruction Notes with a medication?
- How do I administer a PRN medication?
- How do I edit the time and amount for a medication that I have already administered?
- How do I release someone from Leave of Absence (LOA) if they return earlier or later than anticipated?
- How to Send an Internal Message
- Add Designation (Job Assignment) To Available List
- Add/Remove User Designation (Job Assignment)
- How to Add Relationship Builder Access to Assignment Role
- How To Generate Trust Statements & Close Trust Period