FAQ/Tips
Various tips for users. Vote for the most helpful tips.
- Kroll-to-MED e-care - Troubleshooting Guide
- MED e-care to end support for Internet Explorer on December 31st, 2021
- MED e-care System Requirements - Canada
- Announcements: How do I add any events/news to the Home Screen?
- How do I change the photo on the home screen?
- What is 'Quick Entry'?
- Diagnoses Not Showing Up in Patient Profile
- How do I logout of the online system?
- What does "Your session expires in 180 minutes" mean?
- What number can I ring to speak to support, to help me with my problem?
- How to Send an Internal Message
- How to Add Relationship Builder Access to Assignment Role
- How to Delete a Chart
- How to Reset Password
- New Feature: Support Chat
- Add a note or follow up assessment the an existing wound
- Software Change or Update Requests
- How to release locked record
- How do I run a report to show me the PRN administration history for a resident?
- How do I run a report to show me the results of BioTests completed for a resident?
- How To Add Browser (ie) under the compatibility mode
- Understand email notification
- How to understand Kroll's order status
- How to Run a Report of Deceased Residents
- How to Start a Siginificant Change Assessment
- How to Check Internet Explorer Version
- How to check Outbound message / To Do Box Status.
- How do I run a report to show me any Follow-Ups completed?
- How to manage submitted assessment in CCRS
- How To Add the Supplement Order the e-MAR