When creating an incident/focus note, you have to option to notify the Supervisory Team(s). A supervisory team is a collection of people who have email addresses and contact details associated with a particular role.
You can click on the team icon to see who is in a particular team. These people will be notified when this note is created, and receive all details regarding the note.
You may also edit these supervisory teams, or create new ones. This way you can customize who you would like to be notified when you select a certain supervisory team. Go to e-Notes > Library Maintenance. Select Supervisory Team from the dropdown list
You can add/edit new teams or add existing users to a team