If you are experiencing records locking in Version 3, please see the attached V3 Record unlocking Guide (careplan assessment).
Articles in this section
- Kroll-to-MED e-care - Troubleshooting Guide
- MED e-care to end support for Internet Explorer on December 31st, 2021
- MED e-care System Requirements - Canada
- Announcements: How do I add any events/news to the Home Screen?
- How do I change the photo on the home screen?
- What is 'Quick Entry'?
- Diagnoses Not Showing Up in Patient Profile
- How do I logout of the online system?
- What does "Your session expires in 180 minutes" mean?
- What number can I ring to speak to support, to help me with my problem?