Please note that the IAR application will undergo a minor system modification to further enhance client privacy. This modification will also change the user experience.
What is changing?
When conducting IAR client searches, personal information is displayed such as first, last name, date of birth and telephone number. Currently, the client’s entire telephone number is displayed on the IAR search results screen.
Effective March 28th, 2014, when an IAR user conducts a client search , only the last three digits of the telephone number will be displayed in the search results. The first part of the phone number will be masked with asterisks (for example *******123).
This modification is in response to feedback from Health Service Providers who requested that the telephone number be restricted to help protect client privacy. Other personal information such as, first, last name and date of birth, will continue to be displayed in the response to a client search.
If you have any questions, please contact the IAR Support Centre below.
Integrated Assessment Record
Toll-Free: 1-866-909-5600, Option 8
Email: [email protected]